Videocon Industries — replacement of d2h smart card

My videocon customer id is 54679428

Repeated request for change of smart card yielded no result. Complained many times to videocon through almost all media like mail, social media, phone etc.
Complained on 23,
22, 21, 20 and 19 may 19 vide complaint no.[protected],[protected],[protected],[protected].
Very pathetic and casual approach customer service
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Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear V. P. Singh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear V. P. Singh,

Our team tried to contact you on the given number but unable to reach you. Furthermore, we would request you to share your alternate contact number at [protected]@d2h.com along with the feasible timings, so that the needful can be done.

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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