Videocon Industries — subsequent problem after my previous complaint no 2223850

Address:

New Delhi, Delhi

Finally i managed to switch on my box irrespective of d2h customer care not supporting us. Now home channel is coming with few more channels but as soon as we switch the channel to popular channels error e 04 - 4 comes on screen automatically. Again called up customer care and same careless attitude that we can raise the complaint and you have to pay 200 to service engineer. When i can switch on the box after watching some online videos why can't customer care team guide the customer to resolve it instead of pushing for service engineer visit and putting a charge of 200 on customer. It seems like a big scam where entire videocon d2h team seems involved with onfield engineering vendors. My customer i'd is 26929214 and i'm looking forward to a call from your back end team and get the problem resolved without pushing customer to pay 200. Shame on you people for forcing and spreading the scam in name of customer service. Please show some loyalty towards your customers else day is not far when end will follow you guys.