Videocon Industries — the worst company in terms of turn around for complaints

Address:

560054

Despite my subscription being valid and fully paid for, the company has put me to untold misery these last 2 weeks. I must have called their helpline[protected]/ [protected]) more than 25 times these last two days. Gradually they have shut down most channels on my STB and there's no one who answers either on phone or even on email. My emails are unresponded for 10 days now and reminders elicit no response. Do not know where to appeal. Will TRAI entertain complaints?