[Resolved] Videocon Industries — tv - motherboard sensor spoiled in less than 1 year | |||
In less than a year of purchasing an led tv from videocon, the sensor in the motherboard is damaged. Cannot even use the remotes. I have continuously called, complained, followed up - with the technician as well as the area office. It has been 10 days and none of their representatives have any idea when they will get the replacement part. How are there no parts available?? Or is the problem so common that they have run out? Still waiting for the tv to be fixed Horrible service. Very disappointing. Was this information helpful? | |||
Dec 9, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 Videocon Industries Customer Care's response Dear Leesel de Couto, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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