Videocon Industries — tv problem not solved

Address:	520015
Website:	www.videconworld.com

This is kiran kumar sunkara from vijayawada. I brought videocon 32 inch led tv on mar 2016. I have 3 years warranty with extended warranty. Tv has a backlight problem in january 2018. I went to service center. After 1 month complaint cleared. I paid 850 rs for service charge.
And again 1 month problem repeated. And again i went to service center. This time they took 3 months. And they said company have approved new tv. It will took 10 days to come. I said ok. And then with in 2 days a call from service center. They said u r tv problem have completed. I asked about approved new tv. They said if again problem continued we will give u new set. I took the tv and went to home. After 10 days there is a red line in display. I went to service center on[protected] till now there is no reply. Daily i went to service center and asking manager. He said no replay from company. I asked about my registered complaint docket number. He does not give me that too. His name is subramanyam. Vijayawada spares in charge. From 9 months my tv in service center. Complaint not resolved. What is this service.