[Resolved] Videocon Industries — tv went off again after working for mere 2 days of repair
A
Ankit Gada ☑
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400019
Website:
vgservice.co.in
My videocon tv was not working and it was under extended warranty. The tv was sent to repair and was said that it will be done within 7 days. After 20 days the tv backlid single panel was changed. Merely, after 2 days the tv stopped working again. Now they said that they will need to replace 6 backlid panels and will be done in 2 days after the technician arrives and takes the tv for repair. They have not taken the tv for repair and i am trying to contact the repairer and the numbers are switched off. I tried contacting to vgservices and they said that the they are awaiting for a part. This is the 2nd time i am complaining and it has been 7 days from now and there is no response from vgservices. I am highly disappointed with the service.
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Dec 8, 2018
Complaint marked as Resolved
Resolved
Videocon Industries customer support has been notified about the posted complaint.
Sep 28, 2018
Updated by Ankit Gada ☑ The complaint is still pending and no action or response since 1st Sep, 2018.
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