Videocon Industries — unable to see paid channel/unable to login to portal

Trilok_M

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201010

I am using videocond2h id[protected], since 3rd feb 2019 i am unable to view paid channel i have sufficient balance in my account but i am unable to view paid channels.
Also, unable to call customer care, number: [protected].
Call get disconnected automatically every time. Once i got connected but not able to speak to customer care every time they redirected to some repeated ivr. Also, mail the complaint. Not got any response yet.

Can anybody solve this?

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Videocon Industries customer support has been notified about the posted complaint.