[Resolved] Videocon Industries — unable to select channels

Rajagopal Sampath

from Bengaluru, Karnataka

Address:

Malleshwaam, 560003

My complaint is pending from 27.03.2019 and unable to select channels of my choice as per TRAI Guide lines. I have multi room connection and even after more than 100 calls their customer support say they can add only single channels costs high and not broadcaster's bouquets

This defeats the purpose of TRAI. Further I can not select channels of of my choice for each TV mirror channels would cost more due to the new regime.

Can anybody at D2H Help or I have no option to forcefully shift to cable operator..

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Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Rajagopal,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h