Videocon Industries — videocon 15" led tv service not done more than 35 days

Address:

560037

I have given my 50" LED TV for service on July 14th, can someone help me resolving this asap -- Job No : BAN[protected]

My issue is still not resolved
Service center guys asks me to call customer support
Customer support asks me to call service center

I got few numbers from Customer Care Center

1. Ramesh - Bangalore service manager, never picks up the phone, left him multiple whatsapp messages, he reads the whatsapp message but never responds
2. Abishek- they say he is the top service head person, he never picks his phone, left him multiple whatsapp messages he reads but never responds

3. Service Center guy says, we will give you some date, if that date crosses we wont respond properly, he also says, we wil take some times 3 to 4 months to service a TV
4. One of your call center agent suggests me to book a legal complaint

I called customer support 50 times atleast
I appreciate if someone looks at this issue from top level and resolves this asap

Thanks
Ramkumar B