Videocon Industries — videocon 43 inch television under warranty - complaint number : che[protected]

Address:

600077

Hello,

This is chidambaram from chennai.

I have raised a complaint with videocon customer care on 24-nov-2018, regarding the issue with my videocon 43 inch led television.

The complaint number is che[protected].

It seems this complaint number has not been assigned to a videocon authorized service center inn chennai till now.

I have called videocon customer care numbers[protected],[protected],[protected] many times, keep hearing,, "wait for 24 hours". Till now i do not see any progress.

I have sent four emails to videocon customer care emaild id "[protected]@vgmail.in". But i have not received even one single reply from videocon till now.

I also have sent email to "[protected]@vgmail.in", seems this email id does not exists any more, simply my mails get bounced back.

I have also sent sms to 53030 mentioning "svc che[protected]", but still no progress.

It seems that i had made a big mistake by purchasing videocon television. With my current experience i feel very disappointed.

It clearly seems that videocon do not care about their customer and also they won't keep up their promise in servicing videocon products, even when the products are under warranty.

Please let me know a better way to get resolved with this issue with videocon services to their customer.

Regards
Chidambaram.