Videocon Industries — Videocon d2h smart card issue

Address:	411021
Website:	Videocon d2h

I have been facing the same problem for quite some time error E16-4 repeatedly. Smart card not installed properly.

I called customer care for same but issue not resolved & they suggest technician which will cost me 200 plus. I refused for technician visit & asked about smart card or smart card slot which is not available to our set top box then again executive forced me for technician visit & when i was not agreed with same then executive act like she is not able to hear me or I m not able to hear her voice & she disconnect my call.

This is not acceptable, i m using videocon D2H from last 4 year.
Now i m planing to go consumer court.

Videocon D2H id[protected]
Mob no. [protected]