Videocon Industries — videocon d2h - subscribed channels not provided

Address:

Chennai, Tamil Nadu, 690114

Customer #[protected]

We have raised a request with the videocon customer care helpdesk multiple times to provide channels as per the trai guidelines. Every time they mentioned that they have accepted the request but the channels have not been provided as of now. It is simply unfair that we have to pay for the channels that’s already free.
Every time we call the helpdesk now we are only being put on hold.

Strict actions from your end regarding this issue is requested.