Videocon Industries — videocon lcd

Address:

Shalimar Garden Ext-1, 201005

I have purchased a lcd from videcon having extended warranty, now there is problem in sound system, i have registered a compliant and paid 590 for visit charge but till now no solution has been given it almost one month now.

I have put this compliant on 18th aug, mechanic visited on 19th aug and said he will be fix in next one week, but now its almost 22 days nothing moved, we are without tv since 22 days.

I need immediate attention from the videocon nordal, if they do not have part available then change the lcd on immediate basis.

I called customer care multiple times they said they do not have the required part available in there warehouse, kindly change the lcd.

We cannot wait for so long for small thing to be repair, if we do not have warranty we can do it easily from out side, but now we cannot do it from outside.

Please provide the solution immediate basis.
Complaint number —[protected]

Regards,
Contact-[protected]