| Address: | New Delhi, Delhi, 110043 | | Website: | Www.videoconworld.com |
Dear sir, it is almost more than 4 months that i have made a complaint regarding my led tv regarding the complaint an engineer visited 4 months ago, till now the complaint is not resolved, i had made so many attempts and calls to each and every one i was communicated that the parts have been stuck in customs and will take time, after that after 2.5 months again i received a call that we need your led tv to be shipped at our service center as it will be okeyed from there, i denied because till then i had lost faith with the company, again from last two days i am receiving a call from a executive that my product is available and it is to be assembled but unfortunately i have changed my residence from uttam nagar delhi to najafgarh delhi, so the service provider is not able to resolve it, today only at 10 am i received a call from [protected] that i have to bring the set at their service center for change of part. This is totally unacceptable as you guys assure at the time of sales that service is available at any location, but now as i am in delhi only, the prime location, than only i am being haressed by you people.
Requesting you to kindly take a look at the matter and resolve this issue. Was this information helpful? | 
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