Videocon Industries — videocon led tv screen issues

Address:

New Delhi, Delhi, 110075

Del[protected] complaint was for screen black/grey issues. Tv was taken to svc centre twice. We were charged for backlight /motherboard replacement approx 5000, but it has not been replaced but just repaired. Complaint and issue is still pending and mr rampal yadav the manager at dwarka delhi service center mentioned that sunil engineer would address the issue but no one visited and the complaint was simply closed. Now the service centre guys don't pick up calls also. Want to go to the consumer court to officially lodge this complaint