[Resolved]  Videocon Industries — videocon paisa vasool offer 2010 - money back certificate serial no. vg/0510/18626

Address:302006

Dear Sir/Ma'am,

In accordance with the terms of the Videocon Paisa Vasool Offer 2010, I had sent all the required items with all formalities completed to the BMO Dept, Videocon Industries Ltd. Aurangabad by courier over 2 months back.

I still have received no response from you whatsoever.

I have attached the courier receipt.

Money Back Certificate Serial No. VG/0510/18626
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Oct 6, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2017
Videocon Industries Customer Care's response
Dear Sudhamalani,

Greetings from Customer Support Team!

Congratulations on the maturity of the “Paisa Vasool Offer” bond!

We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address:

BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad

We will be able to start working on your claim, only after receiving the above requested documents.

Do keep a copy of the original document for future reference.

For any further assistance, please feel free to get in touch with us.

Contact No[protected], +91-[protected]
Email - [protected]@videoconmail.com

Thank you for your cooperation.

Warm Regards,
Videocon Customer Support Team
Verified Support
Sep 05, 2017
Videocon Industries Customer Care's response
Dear Shyamshankar Shukla,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team
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My led is in warranty period ..it's panel has gone ..it's about 2"months we have registered complain but no action from their end.Please help...
We took led from Kohinoor electronic Thane
Videocon Industries Customer Care's response, Aug 29, 2017
Verified Support
Dear Shyamshankar Shukla,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team

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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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