Videocon Industries — Videocon Paisa vasool offer money dated[protected]

Sir, we have purchased lcd TV model no. 2201 in which company has proposed a scheme of refunding money after expiry of 6 year 11months . Inspite of we sending orignal documents to company did not receive refund. My certificate number is 24536. Kindly look into the same and guide us solution to get the amount refunded. Thanks