Videocon Industries — Videocon Washing Machine Cap Replacement required

I have purchase Videocon washing machine on dated 26.sep 2019 whose the model No. WMVS80V30GGJ5 (8.5 KG.).
after some time washing machine dryer cap was damage which is the required replacement. so after that we enroll complainant on dated[protected] whose complaint no LP[protected]. we request to service team please replace the the part which is the damage.
after one year that's problem not resolved and closed the complainant.

we request to you please resolve the case.

thanks and regards
sanjeev kumar
Contact no +91 [protected]