[Resolved] Videocon Industries — window ac

tarun pabbi

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh, 201011

Pathetic service from Videocon. No service provided for a 4 month old AC. Calling customer care and service center continuously but no response. Never buy anything from Videocon. While purchasing they provided 5 year comprehensive warranty but not able to provide any service within 4 month s. Worst part is no body at the company have any idea when they will be able to fix it. Avoid Videocon all products at any cost.

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Dec 8, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Videocon Industries Customer Care's response Dear Tarun Pabbi,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Customer Support Team

Verified Support

Nov 07, 2017

Videocon Industries Customer Care's response Dear Tarun Pabbi,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team