Videocon Industries — worst customer service - need urgent action

Address:560037

Hi,
I am writing today to complain of the poor service i have received from your company.
I have raised a complaint on august 22 regarding videocon tv’s. After next 2 days they have closed my complaint without solving issue.. Again am following up with the customer care then they allocated one person to take tvs for repair.. He came and took 3 tvs for servicing on 2 months back and we have paid nearly 4000/-. Till now they have not returned tvs its already been above 2 months over.

+[protected], +[protected] i called these two persons so many times they were not giving proper response.. Please take necessary action and solve my issue asap.
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I had asked to remove certain addons on 15th September

but they still haven't been removed. They don't even give option to remove it ourselves, so they can keep looting and cheating us.

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    Videocon Industries
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    46%
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    4625
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    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information