Videocon — Never seen such a bad product in air conditioner | |||
I bought videocon split ac (3 star rating) in may 2015.In the first year itself o[censored]sage, we had to lodge complaints twice. The first complaint was due to breaking of outdoor unit fan. Strange... The second time complaint came as a surprise as the support engineer said that the gas is to be refilled, whereas the indoor unit displays e6 error. How come gas is to be refilled within one year. E6 is supposed to be due to communication error between the indoor and outdoor unit. They said the total bill will be rs. 2600 + rs. 560 wow... Please do not buy this brand videocon airconditioner at all... It is the worst ever experience in our life o[censored]sing ac for the last 15 years... Shame on guys... Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team