[Resolved] Videocon — Poor service response from videocon

rahulr10

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 400702

I have a new ac installed of videocon on 16/8/2016 had a leakage problem for which i had complaint on 27/8/2016 to call centre the no is tha[protected], untill that day i am follwoing up with customer care till now issue has not been resolved. Now when i am calling them they are giving me service centre no., pathetic service by videocon. [protected] is my number

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Oct 15, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2016

Videocon Industries Customer Care's response Dear rahulr10,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Verified Support

Sep 07, 2016

Videocon Industries Customer Care's response Dear prince.lala,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Verified Support

Sep 14, 2016

Videocon Industries Customer Care's response Dear rahulr10,
We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team

Verified Support

Sep 14, 2016

Videocon Industries Customer Care's response Dear prince.lala,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team