| Address: | Lucknow, Uttar Pradesh, 226010 |
Sir, my name is dr. Amit bhargava. I am director in uttar pradesh electricity regulatory commission, lucknow.
This in regard to the amc of a 40 inch vediocon tv purchased on 27.10.2014.
Mr. Anoop, your service engineer visited us today (22nd oct, 2018) as the panel of the above tv has failed.
I showed him the papers given by your company (Scan of the bill & amc attached) which clearly show the warranty till 25.10.2019. But the same has not been punched at your systems as they show the warranty to be over.
He has the photos of all the papers and serial no of the tv. I remember that in the festival season of 2014, vediocon had offered a 5 year warranty an so i purchased this set. You can get it checked from your historical records or such type of scheme. Also the original amc issued can also be checked.
I humbly request to please oblige by getting my tv repaired under the warranty up to 25.10.2019.
It is not my fault anywhere, it's a fault at your end. Please oblige otherwise i ill be forced to take the refuge of the hon'ble courts.
Regards
Dr. Amit bhargava
Dr. Amit. [protected]@gmail.com
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