Videocon — repeated issue in led tv 55 inch under warranty.

Address:

North 24 Parganas, West Bengal, 700056

Dear all,

Have purchased led tv 55 inches which is in warranty and facing repeated issue of white circular spot on the display screen at the centre and also the color variation (Black) in the half of the display screen. This is repeated issue and the service center is not able to resolve the same. Understand from the service centre head mr samir pal that this repeated issue is due to non availability of genuine spare parts for this model.

Tried couple of times in last few days to contact videocon service head of kolkata mr nirmalya ghosh and he never picks up the call. Dropped a msg through sms & whatsapp and so for no reply.

Request some senior person from videocon (Going through the complaints) to look into the issue and resolve the same at the earliest, as this is not getting resolved from the mid of june-18.

Complaint nos: kol[protected], kol[protected], kol[protected].

Regards
Shiva shankar
[protected].