Videocon — screen problem in led within warranty

Suchit agarwal 1501

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226005

My led is within warranty and its screen has become completely blank and it is not repairable as per the service centre. And they are neither changing the part nor replacing my led with new led. Instead they are asking for 50% of total new led amount to replace my led which is not as per warranty policy. Plz acknowledge my request and do the needful. Already more than 2 months have passed they have took away the led to service centre and no resolution provided.

Invoic 3126 book no. 63
Anil kumar agarwal
My complaint no. Is luc06/8/231

+2 photos

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Comments

Pradeeban Pradee

My customer ID is[protected] and My currect base pack is SOUTH SILVER.

And i need to downgrade it to SOUTH SILVER LITE because it is more perfect and affordable pack for me..

So please make it done and let me know as soon as possible..

Thank You