Videocon Television — panel

Address:

Mumbai City, Maharashtra, 400053

Videocon users and videocon product buyers, beware, it has the worst customer support team, i purchased videocon television, within warranty period when the tv had panel issue i called the customer care where i was informed that 750rs would be charges for technician visit post which the error would be rectified free of cost. Very next day the technician arrived, this was 30th october 2018 he checked and informed that panel is faulty and we will come in 12 to 15 days with new panel, today we are at 16th of january 2019 and after repeated calls they say that we have to come to service centre and handover tv for 2 days after that they will call us to pick it up.

Huh

Wondering why did we pay fees 750
Videocon we have lost trust in you.