Videocon Television — Videocon technician broke our tv

Hi,

This is regards to complaint which was raised in the month of March and is still not resolved.

We had register a complaint of our Videocon Smart TV. The issue was that TV was getting restarted on its own. After registering a first complaint, a technician had visited our place and had mentioned the issue was with the motherboard and the costing for the motherboard was 4000. By next week we had confirmed the technician to replace the existing motherboard which Philips motherboard.
Another technician visited our place to fix the Philips motherboard. However he left the work halfway and said that he will be visiting tomorrow again as he forgot the remote control of Philips motherboard.

Since then we have been following up multiple times with the technician also have registered complain on the call centre multiple Times still no technician have come to fix the issue. Now the television which was in working condition is not working anymore as the technician left his job halfway.

I have attached copy of the receipt that I received from the technician on his first visit. We have been following up on this multiple Times and this time we're escalating the issue if no response then we will go ahead with the police complaint. We have contact number of both the technicians as well as they receive from vedant service.

Technician visited contact number -
Yogesh Mishra-[protected]
Rahul Mishra - [protected]