[Resolved] Videocon — Videocon AC

bholuforu

Address:	Gopalganj, Bihar, 841428
Website:	videoconworld.com/register-your-complaint

It is indeed a sad state of affair that i purchased a videocon ac. Within 10 days we faced technical problem and complaint was registered on 05/09/2016 with reference number pat[protected]. Even the technician came and looked into the issue, but could not detect the fault. He promised that he will be back with some instruments and the given request was closed on 21/09/2016.

We again lodged different complain requesting them to please look into the issue and reference number pat[protected] on 04/10/2016 and the request was again closed on same day. The technician did not arrive.

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Nov 29, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Oct 06, 2016

Updated by bholuforu No response from the support team even after mailing them the whole Incident. Registered mobile number in this regard is [protected]

Verified Support

Oct 08, 2016

Videocon Industries Customer Care's response Dear Bholuforu,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Verified Support

Oct 29, 2016

Videocon Industries Customer Care's response Dear Bholuforu,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team