[Resolved] Videocon — Videocon | |||||
My complaint number [protected] My refrigerator was repaired for non cooling and water leakage and I was charged rs 2200 but it stopped working within three days.After complaining again they again asked me to pay rs 800 more for some part to be installed. I paid the amount but the technician plainly refused that the water leakage problem cannot be solved as they don't know the reason. Firstly they could have told me the same on the very first day about this and I would have thought of getting it repaired or not or would have asked some other technician. After charging me 3000 rs which I paid they simply refused that water leakage problem cannot be solved. I then called on [protected] and they directed me to call on [protected] who is the nagpur asi. After calling him he reply me and disconnected the phone. Again after calling him his mobile phone was on call waiting thrice but he has not bothered to call me back. I request you to either solve the problem or refund my 3000 rs immediately. Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Oct 28, 2015 Videocon Industries Customer Care's response Dear Sameer virmani We are sorry for the experience you had. Please write to us about your problem with your correct complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. Regards, Videocon Online Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.
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Videocon Online Team