[Resolved]  Videocon — Videocon d2h-regarding star sports select hd channel

Address: Mumbai City, Maharashtra
Website: www.videocond2h.com

Am very very disappointed with videocon d2h. Star sports select hd 1, star sports select hd 2 launched on aug 10 and still you have not activated those channel. I pay for the highest package, but what's the use if you guys haven't launched channels like espn hd and star sports select hd, while other dth have. You should be ashamed. This is pathetic.
I kept reaching you people for last 3 weeks, through customer care numbers and through emails and i get the same answer saying the feedback is taken and will update once the channels are available in this platform. Today (Aug 24th) i spoke to the supervisor (Bharanitharan), who has confirmed that they wont be able to provide this channel anytime immediately. So all premier league lovers, its time to switch to other d2h service providers like tata sky who are offering star sports select hd 1, star sports select hd 2 in package starting from rs535.
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Sep 24, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Videocon Industries Customer Care's response
Dear Sriram,

Please be informed that, Star Sports Select HD 1 and HD 2 have the same content as Star Sports HD 4 & Star Sports 4 and it will remain so until end of October. We have both these channels on our platform. In fact, all the content is being simulcast on Star Sports 4. Thank you.

Warm Regards,
Videocon D2H
 
22 Comments

Comments

Although, videocon is not eligible for any star, I am giving one for the sake of rating. I[censored] send mails, videocon will send automated replies, which r not useful to the customers. I have requested them to register my mobile number and update my new address, but in turn, they have changed my base pack without my knowledge. So, we should appreciate them for their promt and efficient services?
Udaya Kumar Nair
Although, videocon is not eligible for any star, I am giving one for the sake of rating. I[censored] send mails, videocon will send automated replies, which r not useful to the customers. I have requested them to register my mobile number and update my new address, but in turn, they have changed my base pack without my knowledge. So, we should appreciate them for their promt and efficient services?
Udaya Kumar Nair
d2h Customer Care's response, Mar 22, 2019
Dear Udayan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

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