[Resolved] Videocon — videocon tv replacement pending for more than month

vinayak mhetre

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411041

I have raised complaint of videocon led 40 inch tv with reference to half picture not visible on 20th july.
Engineer visited on 2nd day and confirmed that part of this tv is not available and required replacement of tv set,
From 25 july i am following with mr. Rahul, mr. Pradeepkumar, mr. Chandrashekhar,
Mr. Nitin itpe but not seen any movement towards replacement of tv.
However videocon representatives are not picking up phone.
Very bad service from videocon...

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Oct 15, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Aug 21, 2017

Updated by vinayak mhetre Complaint no Videocon- PUN[protected]

Verified Support

Aug 22, 2017

Videocon Industries Customer Care's response Dear vinayak mhetre,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team.

Verified Support

Sep 11, 2017

Videocon Industries Customer Care's response Dear Vinayak Mhetre,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Customer Support Team