Videocon — Washing machine not repir properly & do rude behavior by call center guy | |||
I Am Regular follow up with Videocon Company for repair my Washing Machine. Presently Machine Not Working Properly Hence I Logged a Call for Services in Videocon company customer care, Service Man Came & Say They Not Able to Repair Machine at my home same is Repair his Service Center. As per his commitment Machine repair & sent at home next day Evening but Machine Not Received as per Commitment after 7days follow up machine given by services center. I Regularly Called to Service & says Machine Not Repair after 7 days Finally Received Machine but Still Not Working Properly. Still we follow up with company but not any support or help receive. I called to customer care but he not answering my question & do rude behavior. Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
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Videocon Online Team