[Resolved] Videocon — Washing machine stopped working within 1 month of purchase (model v170) | |||||
People who came for demo hardly know about the washing machine, which made me suspicious with it. Even after telling this i was given excuse that it might be new model. So dnt you guys give training of any new model launch to your employees going further for demo. This washing machine has stopped working now, made sound while rinse and now dnt run anymore. I would request you to exchange this machine with a new product because even i[censored] will repair it i will still face this issue as many of my family members experienced it. I feel there is some manufacturing defect with this machine so humble request to u to replace it. Otherwise i would be forced to go legal for a machine which stopped working within 1 month. Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 09, 2016 Videocon Industries Customer Care's response Dear Bulbul DhangerWe are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Online Team Verified Support Sep 16, 2016 Videocon Industries Customer Care's response Dear Bulbul DhangerWe are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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