Vidiocon d2h — recharge related

Address:

401209

I had recharged on dated 10th may 2019 my d2h videocon online through his registered web site www.D2H.com (Net banking) with rs.165. The amount has been deducted from my bank account but the amount is neither recharged to my d2h nor refunded to my bank account, kotak mahindra bank. I have so many complaints to customer care & mail also & provide all details. I. E. Bank name, account no. Transaction / reference id: time of recharge, website address / payment wallet name, screenshot of successful transaction, email related to successful transaction. But till date customer care not any support my complaints. Please do the needful.

My customer id no. :[protected]
Mobile no. : [protected]