[Resolved]  Vijay Sales — Complaint regarding Product and Delivery

Address:New Delhi, Delhi, 110059

I have bought a Videocon Refrigerator VZ225PTCRP Pointed Flower Red on 30th april 2017 at Uttam Nagar store. At the time of purchase, I have confirmed about delivery that you have to deliver around 8pm. Your executive has confirmed the same that we will deliver on monday at 8 pm.On Monday i have received call that we will deliver at approx 8:30pm to 9pm but they had not come for delivery, i have waited till 10 pm.

Today, without asking/informing to me, they has come to deliver with defective piece.

Today again i visited the Uttam nagar store and told the same to manager. Store manager told that we will deliver surely at 9pm today but still i am waiting to deliver.

You guys can see how Vijay sales employee are making fools to the customers.

This type of service provided by the Vijay Sales. All employees of this store are useless.

Don't buy any products from here.
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Jun 3, 2017
Complaint marked as Resolved 
Vijay Sales customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Vijay Sales Customer Care's response
Dear Guest,

Kindly share your contact number so that our concern team will contact you.

Regards,
Vijay Sales.
Complaint comments 

Comments

Ur services not good iIthink u not help to costumer kk 5 days iIwill purchase the Philips TV but ur person is not coming to wall fiting kk than can I do
Purchased Ac few days before but Vijay sales delivered damaged ac. Instead of water draining outside its coming in the room. Room has become swimming pool now. Later called the agent and they told that the techinican will come within 3 to 4 days.No immediate service provided.Please do not purchase from vijay sales.
I bought a videocon fridge on 06/04/2017, we went out and told them to deliver at home then they have delivered a fridge with broken glass..and now I am calling the customer care no one is ther is pickup the call.

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    +91 22 6622 7722
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    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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