Vijay Sales — Delivery of washing machine

Address:400092
Website:www.vijaysales.com

I have purchased Samsung fully automatic washing machine on 21st august 2016 @ Borivali SV road branch. Sales associate agreed about confirmed delivery will be on 28th August 2016 as lack of availability of stock. Today morning i called to check delivery status, at first bajaj finance associate disconnect the call, when i called again he surely said we will delivered the product between delivery hours 12-8. Now when i called on delivery helpline the associate said due to lack of stock delivery has cancelled for today I'll arranged call from Borivali branch. I just received call (6:40pm)from borivali
branch that delivery has been rescheduled on 31st August.
We have been waiting for our product for a week...!!! & now you guys again wants us to wait for another 3 days!!! Is this a good customer service??? If there is no stock available then why you are taking orders?
Worst experience ever...!!!
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    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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