[Resolved] Vijay Sales — fall commitment and bad delivery schedule

ca.ronak

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400066

I booked a whirlpool washing machine and made full payment on 19.11.17. The machine was delivered on 20.11.17 and old machine (Working condition) was picked up @ 7.00 pm. However, due to size difference we went to store @ 8.00 pm booked another machine and made balance payment. We requested them to get the new machine picked upon 21.11.17. The sales person said both thing will be done on 22.11.17. We cross verified about the deliver since we have going out of station on 23.11.17 and our parents (Senior citizen) will be home. Today on 22.11.17 i am informed about company policy about first pick up then delivery leaving my senior parents doing washing for 5 days. I want to cancel my order with vijay sales as delivery is pathetic

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Dec 23, 2017

Complaint marked as Resolved

Vijay Sales customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

Vijay Sales Customer Care's response Dear Guest,

Greetings from Vijay Sales.

Please provide us with your billing details/Registered contact number as we are unable to find it with the name.

Regards,
Vijay Sales.