[Resolved]  Vijay Sales — ifb washing machine-delayed technician visit

Address:

Pune, Maharashtra

While purchasing the ifb washing machine, it was told that the technician would visit for installation after 7 days which was not agreed by me and was about to leave the shop. Mr. Dilip the manager at kothrud sales office, called and requested that he will personally look in to and ensure that the technician would visit the shop within 2 days and requested to make a purchase.
Now, its been more than 7 days days, and mr. Dilip says he is not bothered at all and one lady who coordinates the technician visits at this office says she had told that the visit was not possible, it was my decesion that i made purchase at my risk. She is not bothered and instructed me to speak with dilip and mr. Dilip who avoids my call and says he is on leave.
This is serious worst blunder post-purchase of the product from you and it appears that you motivate your customers to be negative ambassadors.
This shows how you treat your customers, the language is very vulger and very brittle as if they are not bothered at all. With special reference, the lady at your office coordinating the technician vivists, told blindly that if you are not satisfied, you may return the machine.

I would take the feedback from this behavior and for sure will not promote your worst service providing and non treating customers well to any one in my relation and whom i know.