[Resolved] Vijay Sales — Poor customer support and service with inappropriate support and behaviour | |||||
My name is sagar joshi, purchased a tv from dombivli-vijay sales. 1) delivered first time with broken led 2) replacement tv has issues for os getting hanged and usb not working. Request again raised for replacement 3) no clue when tv shall be delivered. Delivery team are not reachable entire day today I have spend more time/effort co-ordinating with a bunch of people from vijay sales daily to get a working good quality tv for which i have paid 60000 bugs. When contacted delivery team today he did not answer properly and disconnected the phone. After calling back he did not pick up. There seems to be lot of miscommunication between teams and we as a customer have to co-ordinate between them for product to be delivered at our home. Vijay sales doesnot seems to be bothered with our issue! Please write back to : Shruti.[protected]@gmail.com and [protected]@gmail.com Was this information helpful? | |||||
Jul 31, 2017 Complaint marked as Resolved Vijay Sales customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Vijay Sales Customer Care's response Dear Guest, Greeting from Vijay Sales. Your Panasonic LED will be delivered today at your place. Regards, Vijay Sales. | |||||
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+91 22 6171 1071
+91 22 6622 7722
+91 22 6171 3333
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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