[Resolved]  Vijay Sales — Voltas window AC

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

On 2-4-2016 vide order no- 361-UND04-16SOAT 12, i purchased a window ac 185DY (5 Star) 1.5T from vijay sales noida. In the first week of this month suddenly had a problem and i made a complaint to voltas customer care but to my utter surpise no one came to resolve my complaint for 4 days despite making several calls. A guy came after 4 days to repair the ac though he repaired the ac but his behaviour was very bad. Now within 20 days of repair the same problem occured again, now its been three days since i made the complaint again and same story is being repeated after making numerous calls a guy came but said that some part is damaged and they dont have the same part and it will further 3-4 days to repair. I purchased the item from vijay sales and i request to redress my grevience at the earliest and take necessary action for unnecessary delay caused by service centre people.
My AC is still under the warrenty period.
Thanks
Ajay
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