[Resolved]  Vijay Sales — voltas window air conditioner 1.5 ton

Address:New Delhi, Delhi, 110030
Website:Vijay sales

Hi, i bought voltas 1.5 ton window a/c on apr 30th 2018 from vijay sales mg road gurgaon and within 3 months i have filed 3-4 complaints regarding an issue which i am facing every week/2nd week.

Sometime water leakage is there, sometime it's not cooling most of the time it giving 2 error message "df" and "e3" and some sort of sound is coming.

My 1st complaint number was - [protected] dated jul 16th and jul 18th
My 2nd complaint number was - [protected] dated jul 27th
My 3rd complaint number yet to received as i made it today jul 31st.

Voltas executive who visited me today said that they will take my a/c tomorrow to workshop for repair/ac gas refilling.

It's a request if you can replace my a/c instead of repairing it.

Regards,
Vineet kaura
[protected]
602d/19n, ward no 3 near kali mandir, mehrauli, new delhi 110030
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Aug 9, 2021
Complaint marked as Resolved 
Vijay Sales customer support has been notified about the posted complaint.
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Dear Vineet Kaura,

We are unable to track your details. Please write to us about your concern with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
My 1st complaint number was - [protected] dated jul 16th and jul 18th
My 2nd complaint number was - [protected] dated jul 27th
My 3rd complaint number yet to received as i made it today jul 31st.

You can reach me on [protected]
Dear Vineet,

We are unable to view your contact number due to some technical error. Kindly help us with your registered mobile number or complaint number at voltas.[protected]@gmail.com or via the link provided below:-
https://bit.ly/2OrdBOB

Regards,
Voltas Online Team
Dear Vineet,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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