Vijaya Bank — Amount debited not refund yet

Address: Chembur

I have paid my home loan emi 29, 702 through payu money on[protected] amount debited from my account [protected] but transaction has been failed.
My amount is not refund it yet
Pls resolve this asap
It has been more dan 22 days!!!
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    41/2, Trinity Circle, M.G. Road, Bangalore, Karnataka, India - 560001
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