Vijaya Bank — ATM withdrawal

Dear sir,
Incident date & time : 31/12/2016 18:06

I tried to withdraw 2000/- from my debit card from vijaya bank atm,
Brach name: gufa mandir, lal ghati, bhopal (M. P.), after processing payment was not received but message came on mobile as well as receipt came out from atm that rs. 2000/- has been withdrawn from my account. Brach was closed at this time. Next day i had to travel to leh (J&k) as i m posted at leh airport, hence could not make a complaint to vijaya bank because at leh city there is no vijaya bank. On 15/01/2015 i make a complaint at customer care with complaint id: crm[protected].
But still they did not resolved it not they contacted to me.
Sir, pls do needful.

Ram kishan ahirwar
Cust id:[protected]