Vijaya Bank — car got finance without rc (branch manager: gaurav saxena)

Respected sir/mam
i m Roopali Nagina from Jalandhar i am the owner of the tata Nexon car financed by your bank.(Branch IFSC:BARBOVJKHUS) (KHUSROOUR JALANDHAR)I am totaly harrased by the bank as your manager mr. gaurav saxena is not entertaining me as a client . The speaking skills of your manager is very harsh and rude and i m totally fed up.As per the goverment rule no one can finanace any vehicle in absence of RC.But that man has finanaced without RC.Due to his wrong guidence we are suffring from a year .that car we cant take it out of staion not even in city too . this is only a statue for us . i dont know that how can you hire such person who is spoiling the reputaion of your bank.

pls look into the matter and solve out the things at the earliest.