Vijaya Bank — Card stolen : no response from bank

Address:Bangalore, Karnataka, 560095

I lost my atm card around 7:30 pm on 23 december 2016. I immediately started contacting the bank to block my card but there was no response. I called at all of their help line number :
[protected]
[protected]
[protected]
And sent mails to the following ids as listed on their website
[protected]@vijayabank.co.in
[protected]@vijayabank.co.in
[protected]@vijayabank.co.in
[protected]@vijayabank.co.in
Plus i even sent a message to block my card on 575758
But there was no response from the bank and in the mean time some guy who had found my card was spending my money everywhere.
1000 - atm with drawl
1000 - kebab magic, near east block, jayanagara, bangalore
3000 - dennys 3rd phase jp nagar, bangalore

I tried calling the bank continuously from 4 different numbers and still got no response and all the while i could see the money being slowly stolen away from my account.

The guy who found my card had around 2-3 hours where he withdrew cash, bought drinks, purchased food for his entire neighborhood and i couldn't connect with vijaya bank.
Add to that their website was also not working and add to the irony of it, all the while when the guy was stealing money from my account, i was on hold on the helpline number of vijaya bank, listening again and again to the automated voice saying "vijjaya bank, a friend you can bank upon".

Definitely not a friend you can count on.
Was this information helpful?
No (0)
Yes (0)
Vijaya Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vijaya Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    422
    Pending
    0
    Resolved
    120
    Vijaya Bank Phone
    +91 80 2558 4066
    Vijaya Bank Website
    Vijaya Bank Address
    41/2, Trinity Circle, M.G. Road, Bangalore, Karnataka, India - 560001
    View all Vijaya Bank contact information