Vijaya Bank — debit card deduction | |||||
From: K. Shantharama shetty, place: bangalore. Flat no – 314, the banyan apartment, date: 24.03.2018. Royal park residency layout, Anjanapura, j. P. Nagar 9th phase, Bangalore – 560108. To, Md & ceo, Vijaya bank, head office, No. 41/2, m. G road, Bangalore – 560001. Dear sir, Sub: grievances against wrong debit made to my s. B. A/c. No.[protected] I am an account holder in j p nagar branch bangalore. On[protected], i received two sms messages stating two separate debit of rs.2000/- each made to my above mentioned savings bank account on[protected] in respect o[censored]nsuccessful atm transactions of[protected]. On[protected] i went to j p nagar branch and submitted letter and requested them to reverse the wrong debit made to my account. Further i requested the branch to identify the location, where a t m hit has been made. They furnished location as a m c engineering college, chamarajanaga. The correct location is a m c engineering college, bannerghatta road, bangalore and bank is sbm. I would like bring to your kind information that on[protected] i made atm hit at sbm, amc engineering college bannerghatta road, bangalore around 6 p. M. The hit was not successful and atm did not dispense cash. Once again i made one more attempt i. E second time. Then also atm did not dispense cash. However sms message was received through my mobile that debit to my account rs.2000/- & rs.2000/- has been made. Next day morning i. E on[protected] i intimated the matter telephonically to vijaya bank, j p nagar. They promptly took up the matter with vijaya bank, head office and the amount credited back to my account. Since the matter has been redressed on[protected], i have not preserved the slip received from atm. Now the debit made to my above referred s. B a/c on[protected], rs.2000/-& rs.2000/- is not justified and wrong, as atm has not dispensed cash on[protected] which i promptly informed to branch and they intimated to head office card division. In view of the facts stated above i request you to instruct the concerned to recredit the amount of rs.4000/- (2000+2000) immediately. Thanking you, Yours faithfully, K. Shantharama shetty Was this information helpful? | |||||
Vijaya Bank customer support has been notified about the posted complaint. | |||||
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