Vijaya Bank — Delay in service, careless staff

Address:

Bangalore, Karnataka, 560068

Repected Sir/Madam

I have lodged a complaint a month ago regarding the refund of amount but the till now my issue is not been resolved. I have visited the branch personally even though no action has been taken yet. I'm utterly dissatisfy with the service of bank and staff. I appeal for strict action in this regard. When ever i call to customer care, every time they play the same tone that it will resolved withiwithin two days. They are playing like anything with customers. The staff is so careless because vijaya bank is a government bank and the they assume no can question them regarding customer service. I have never experienced such a worst service from any bank.