Vijaya Bank — denied account statement by kharadi pune branch

Address:

Pune, Maharashtra, 411014

Hello vijaya bank,

I have a savings account in bhopal branch.
For past few years i have been living in pune. Recently i visited your branch located in kharadi to get an account statement, which they refused to give me a print. The staff over the counter said they only provide this service for people having an account in this branch.
I found this very amusing since i have never had this issue ever in past and also a few moths back the same branch gave the statement print to my father who also has the home branch in bhopal.
I tried to reach out to the branch manager who seems to be always on holiday.
I would like to ask you your definition of a nationalised bank if you still continue to operate in silos.
Thanks to this experience i have decided to move my account to a true nationalised bank.