Vijaya Bank — Payment deducted and not sent to our client

Address:

605009

Hello sir / madam

we sent amount of 2, 387 by mobile banking on 10th january 2017

this was deducted in our account

but not transferred to our client

we get touch with your bank assistant immediately

they told due to some internet issue it was hold

it would return your account within 10 days

after 10 days not get return

again contact bank manager he told

give me complaint letter

then given letter

same but not get the amount return

after one month he reply wait definitely it it would return your account

with 3 months

same but not get the amount return

again touch with bank manager

same say give complaint letter by mail

now given mail complaint

please take correct action and return my money

hope your reply regarding

don't ask again and again complain letter

i need my amount within 10th may 2017

more details call me : mob: [protected]

reference note below

dear customer,

rs. 2387 withdrawn from your a/c *********002206 details: imps/[protected]/p2a/mob/.Tot bal:94124.47cr avl amt:- 94124.[protected]:43:37)