Vijaya Bank — refund of 249 is not credited to my account please credit my refund fast

Address:

Orai, Jalaun, Uttar Pradesh, 285001

Amazone processed my refund of 249 rupees on 15/07/2019 but this amount is not credited to my account..
Amazone gave me reference number:
Refund reference #[protected]
Please credit 249 rupees in my account fast.

My account details:
Name: akanksha gupta
Account number: [protected]
Branch: mnnit allahabad

On 15/07/24019 refund wasf processed from amazone and nowr it is more than 7 days over till norw i did not get my refund of 249 rupees. Please accept my request and give refund of 249 rupees as soon as possible.

Thanks,